Privacy Policy

We take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with Vyre, whether you're browsing our site or placing an order.

What We Collect

We may collect personal information including:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment details (processed securely via third-party gateways)
• Purchase history and browsing behaviour
• Device information, IP address, and site usage (via cookies and analytics tools)

How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Provide customer service and respond to inquiries
• Send order updates and occasional marketing (if you’ve opted in)
• Improve our website, services, and shopping experience

Marketing Emails & SMS

If you sign up to our mailing list, you’ll receive emails or texts about new arrivals, promotions, and updates. You can unsubscribe at any time using the link in our emails or by contacting us directly at service@vyre.com.au.

Cookies & Tracking

We use cookies to personalise your experience and to analyse website traffic. Cookies help us remember your preferences and improve the way you shop with us. You can adjust your browser settings to refuse cookies if you prefer.

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party services to help us run our store — such as payment gateways, shipping providers, analytics platforms, and marketing tools. These services are only given access to the information necessary to perform their function.

How We Store Your Data

Your data is securely stored in systems managed by Shopify and other third-party providers. We take reasonable precautions to protect it against loss, misuse, and unauthorised access.

Accessing or Updating Your Info

You have the right to request access to the personal data we hold about you. If you’d like to review or update your details, or ask us to delete your data, please email service@vyre.com.au.

International Visitors

Our site is currently focused on customers in Australia. If you access our site from outside Australia, including from countries with specific privacy laws (such as GDPR or CCPA), you acknowledge that your data may be transferred and processed outside of your country.

Changes to This Policy

This privacy policy may be updated from time to time. The most recent version will always be available on this page.

Contact Us

If you have any questions about how your information is used or stored, please contact us at service@vyre.com.au.